Soft Services Manager | Mon to Fri 38hrs per week | Balcatta Support Centre

Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!

About the Role

Sodexo has a unique opportunity for an experienced Soft Services Manager to join our team in a permanent, full‑time capacity.

This role provides functional leadership and operational support across Village Soft Services, ensuring contract compliance and continuous improvement through the delivery of the Sodexo Best Practice approach. Services include, but are not limited to:

Accommodation Management

Housekeeping

Industrial Cleaning

Village Cleaning

Grounds Maintenance

The role is Perth‑based with weekly travel to remote sites. While operating on a Monday to Friday roster, flexibility is required to extend time onsite to meet operational and mobilisation requirements.

This position will particularly suit someone who has “lived the life” on site such as an Administration Supervisor, Cleaning Supervisor/Manager, or Village Manager and is now looking to take the next step in their career.

Key Responsibilities

Operational & Contract Management

Ensure consistent delivery of Soft Services across all contracts, promoting best practice and operational excellence

Review, understand, and ensure compliance with contractual obligations for Soft Services delivery

Develop, maintain, and deliver a long‑term Soft Services strategy in collaboration with the Sodexo Leadership Team and National Soft Services Team

Provide operational and technical expertise to business units and operational teams

Ensure professional and efficient service provision to all stakeholders

Experience & Qualifications

Demonstrated growth in responsibility within a similar operational environment

Strong background in Cleaning Services management

Experience working with cleaning quality standards and processes

Operations or remote site experience highly advantageous

Knowledge & Skills

High level of computer literacy (MS Word, Excel, PowerPoint, industry tools)

Auditing and report‑writing experience

Excellent written and verbal communication skills

Strong presentation and stakeholder engagement capability

Ability to plan, prioritise, delegate, and adapt in resource‑constrained environments

Why choose Sodexo?

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!

How to apply?

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.

What are you waiting for? Submit your application today and become part of the Sodexo family!