Technical Specialist Analyst, Microsoft Dynamics 365

Closing date for applications: 11/08/2026

Location Chennai, India

Job typePermanent | Contract typeFull Time

#R-00282488

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Technical Specialist Analyst

This is a rewarding opportunity for a passionate and driven analyst to join our business

We’ll look to you to apply your specialist skill and knowledge to solve business problems and produce working solutions that will make a difference to our customers and the bank

Hone your technical expertise in a collaborative, agile and forward thinking team environment

We're offering this role at vice president level

What you'll do

As a Technical Specialist Analyst, you'll be working across the solutions lifecycle, from requirements analysis and design, through to coding, testing, deployment and operation. Working in the feature team, you'll be developing your expertise to help solve business problems presented to make sure our customers are getting the best experience possible.

By applying Agile methods, you'll be developing and producing solutions continually and rapidly that meet current non-functional requirements and are flexible to cope with future functional and non-functional needs.

You'll also be:

Producing innovative ideas and confirming these through experimenting and prototyping

Designing and developing solutions with a focus on the automation of build, test and deployment activities using executable patterns

Evaluating and analysing metrics to continually improve performance

Using, and contributing to the development of standard patterns

Liaising with principal engineers and domain architects to build an understanding of the wider platform and how it supports business objectives

The skills you'll need

You'll need at least 12 years of technical experience across engineering disciplines such as analysis, design, testing and deployment. You’ll have a background in solving complex analytical and numerical problems, and will be able to rapidly and effectively understand and translate product and business requirements into technical solutions.

We'll also look to you to demonstrate a clear understanding of how your technical specialism supports our customers by producing high availability, low cost solutions.

You'll also demonstrate:

Strong business analysis expertise in Microsoft Dynamics CRM, with the ability to understand and translate business requirements into effective CRM solutions

Experience in requirements gathering, business process mapping, and documenting functional specifications

Ability to engage stakeholders, facilitate workshops, and translate business needs into clearly defined requirements

Proficiency in writing user stories, defining acceptance criteria, and supporting successful solution delivery

Welcome to our Chennai hub

Nestled in the heart of One India Bulls Park, our hub in Kosmo One, Tower A, is one of Ambattur’s first skyscraper spanning 420,000 sq. ft.

Key facts:

Surrounded by 10 acres

Space for 3,600 colleagues

Opened in 2009