Workplace & Employee Events Associate, Contractor

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

The Workplace & Employee Events Associate, Contractor plans, organizes, and executes internal events that strengthen company culture, boost employee morale, and support engagement initiatives, while also providing day-to-day workplace and facilities support that keeps the office running smoothly. This role manages everything from small team celebrations to large-scale company gatherings and monthly happy hours, and serves as a key point of contact for employees, vendors, and guests. The events associate works closely with HR, and department leaders to create memorable employee experiences and maintain a safe, functional, and welcoming workplace.

Key Responsibilities:

Event Planning & Execution

Plan and execute internal events such as holiday parties, team-building activities, employee appreciation days, milestone celebrations, wellness events, all-hands meetings, and monthly happy hours

Support and help shape the organization's annual corporate events strategy for employee engagement and involvement

Manage event budgets, negotiate with vendors, track expenses, and support all corporate event programs within budget

Source and coordinate with vendors (caterers, venues, entertainment, rental companies, stand designers, contractors, and equipment providers); serve as the primary point of contact for event vendors

Develop event timelines, run-of-show documents, and logistics plans

Coordinate on-site logistics (setup, AV/tech needs, catering, decor, breakdown) and be on-site to execute all corporate events

Handle event marketing/communications, including invitations, signage, internal announcements, and on-site event registration

Gather post-event feedback and measure event success against engagement metrics

Ensure events comply with budget constraints, safety guidelines, and company policies

Coordinate with remote/hybrid teams to ensure inclusive participation in events

Workplace & Facilities Support

Provide the highest level of customer service to all employees, vendors, and guests

Maintain physical space, ensuring a safe, clean, and functional office environment

Maintain inventory of office and event supplies; reorder as needed

Maintain and set up conference and meeting rooms as needed

Support the employee snack and lunch program

Assist with on-site workplace employee onboarding

Provide backup reception support as needed

Administration & Communication

Monitor and respond to workplace Slack channels and other employee-facing communication platforms

Manage multiple vendors and stakeholders simultaneously, and maintain organized records of contracts and expenses

Required Qualifications:

2+ years of experience in event planning/coordination and/or facilities or workplace experience

Strong organizational and multitasking skills; ability to work in a demanding, fast-paced environment

Excellent written and verbal communication skills

Proficiency with event planning tools and Microsoft Office/Google Workspace; familiarity with Zoom and Slack

Ability to manage multiple vendors and stakeholders simultaneously

Budget management experience

Previous experience as an Office Manager strongly preferred

Must be able to lift 25+ pounds

Key Competencies:

Creativity and attention to detail

Strong interpersonal and relationship-building skills

Adaptability, resourcefulness, and calm under pressure

Project management and time management

Budget and vendor negotiation skills

Highly organized, meticulous, and initiative-taking

Working Conditions:

On-site presence required for daily workplace support and for event setup/execution

May require occasional evening work for events, including monthly happy hours and larger-scale gatherings

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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.