Wintel Systems Administration Senior Associate

Req ID: 384616

We are currently seeking a Wintel Systems Administration Senior Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role Summary

Key Responsibilities

Perform advanced troubleshooting for:

o OS corruption or kernel issues

o GPO inheritance or policy failure

o Performance issues (handles/memory leaks)

o DFS, DHCP, DNS failures

Analyze system logs and identify root cause patterns.

Validate complex change implementations performed by L2/L3 (pre/post checks).

Manage server patching exceptions, remediation, and validation of patch failures.

Execute recovery actions including:

o Service rebuilds

o Failed agent reinstalls

o Event-log-based corrective actions

Contribute to knowledge base, SOPs, and automation improvement opportunities.

Lead communication during incidents and coordinate with multiple support teams.

Mentor G4 and G5 engineers and review ticket quality and troubleshooting depth.

Skills Required

1–3 years Windows ecosystem experience.

Strong expertise in AD, DNS, DHCP, GPO, NPS, IIS basics.

Hands-on experience with VMware/Hyper V environment.

PowerShell scripting competence (read/modify small scripts).

Certification required: MCSA

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.